CTOS said CMX will be rolled out progressively throughout the year, with a full launch targeted by the end of 2026.
PETALING JAYA: CTOS Digital Berhad has unveiled a new credit intelligence platform aimed at helping small and medium enterprises (SMEs) make better lending and credit decisions, as policymakers and industry leaders continue to push for greater financial inclusion and digitalisation among Malaysian businesses.
The platform, known as CMX, was launched during the Petaling Jaya edition of CTOS SME Biz Day 2026, which drew more than 1,500 SME founders, business owners and decision-makers, alongside representatives from government agencies, financial institutions and technology firms.
Officiating the event, Finance Minister II Datuk Seri Amir Hamzah Azizan highlighted the importance of micro, small and medium enterprises (MSMEs) to the country’s economy, noting that they account for 97% of all business establishments, provide 70% of national employment and contribute approximately 48% of Malaysia’s gross domestic product (GDP), valued at about RM652 billion in 2024.
“If we want a strong Malaysia, we need strong MSMEs. It is that direct. The government’s commitment to Malaysia’s small businesses is not seasonal. It is structural,” he said.
Amir Hamzah highlighted several government initiatives aimed at strengthening the SME ecosystem, including expanded financing through Bank Negara Malaysia’s SME funds and the Syarikat Jaminan Pembiayaan Perniagaan (SJPP) guarantee schemes, the SME Digitalisation Grant administered by SME Corp Malaysia and the ongoing implementation of e-invoicing by the Inland Revenue Board (LHDN).
He also cited the Consumer Credit Act 2025 as an important step towards strengthening consumer and business financial protection frameworks.
The minister stressed the importance of a reliable credit data infrastructure, saying accurate and accessible credit information enables lenders to make better decisions while allowing businesses with sound credit records to access financing on fairer terms.
CTOS group chief executive officer Ankur Sehgal said access to timely information remains one of the biggest challenges faced by SMEs.
“What does this economy need to work better for them? The answer starts with information. We are the intelligence layer that sits behind transactions across Malaysia’s economy, making it possible for businesses to extend trust with confidence, and for small businesses to be seen, evaluated and financed on the basis of fact,” he said.
CMX features a redesigned user interface, AI-powered decision-support tools and enhanced monitoring and eTR capabilities that provide businesses with earlier risk alerts and actionable insights.
CTOS said that it will be rolled out progressively throughout the year, with a full launch targeted by the end of 2026.
The event also introduced a Funding Pavilion, where SMEs could engage directly with banks, equity crowdfunding and peer-to-peer financing providers, government-backed guarantee schemes and advisory firms.
Participating institutions included BSN, Maybank Islamic, RHB, Standard Chartered, SME Bank, OCBC, CapBay, Funding Societies, microLEAP, MoneySave and SJPP.
The conference programme featured keynote speeches, panel discussions and presentations covering SME policy, government support measures, digital transformation, artificial intelligence adoption, compliance, credit health and entrepreneurship. Former health minister Khairy Jamaluddin delivered the opening keynote address.
The Petaling Jaya event marks the first stop in the CTOS SME Biz Day 2026 national series, which will continue in Penang on July 28 and Johor Bahru on Sept 8.
