PETALING JAYA: Telekom Malaysia Bhd (TM) is accelerating artificial intelligence (AI) and digital innovation while embedding sustainability across its operations, strategy and investments to drive long-term value creation, managing director and group CEO Amar Huzaimi Md Deris said.
“This strengthens our ability to support evolving digital needs across businesses, communities and the nation,” he said at TM’s 41st annual general meeting (AGM) in Kuala Lumpur recently.
Amar Huzaimi said the company is now moving into its next phase of growth after strengthening its foundations over recent years. “We are focused on advancing these strengths into sustainable progress and long-term value for stakeholders and the nation, as we continue our journey towards becoming a Digital Powerhouse by 2030.”
The AGM, chaired by chairman Datuk Zainal Abidin Putih together with the board of directors, reaffirmed the group’s direction towards becoming a digital powerhouse by 2030 under its PWR 2030 strategy.
TM recorded revenue of RM11.9 billion for 2025, up 1.4% from the previous year, supported by earnings before interest and taxes of RM2 billion and operating cash flow of RM2.5 billion.
The group delivered a total shareholders’ return of 23.5% for the year, underpinned by a 21% rise in its share price, reflecting continued investor confidence in its long-term growth outlook.
About RM2 billion in shareholder and economic value was distributed during the year. This included RM1.2 billion returned to shareholders via dividends, amounting to 31 sen per share, and roughly RM750 million contributed through taxes, zakat and broader socioeconomic initiatives that support Malaysia’s digital economy and national development.
TM reaffirmed its revised dividend policy, which sets a minimum payout of 75% of profit after tax and non-controlling interests.
From the first quarter of 2026, dividends will be declared and paid quarterly, a move the group says is aimed at providing more consistent shareholder returns.
During the year, TM expanded its role in Malaysia’s AI and digital ecosystem by developing infrastructure, platforms, and governance frameworks to support wider AI adoption. This included AI-ready data centres, GPU-as-a-Service, cloud and cybersecurity capabilities, as well as AI-enabled solutions such as Vision AI, Smart Cities, and Smart Urban Forestry for enterprises, government users, and global hyperscalers.
Internally, the group stepped up AI adoption through agentic AI contact centres, network modernisation, and structured upskilling programmes for employees.
It also highlighted practical applications of AI, including AI-enabled support for AGM proceedings and an internally developed chatbot integrated into its digital annual report platform to improve access to corporate information.
On sustainability, TM updated its framework in 2025 to the Triple Bottom Line approach of Prosperity, Planet and People.
The group generated RM135 million in revenue from low-carbon products and services during the year, including green-certified data centres and digital solutions for MSMEs. It also reduced carbon emissions by 34% from its 2019 baseline.
Beyond its core business, TM continued its social impact initiatives through TM Future Skills, which reached 35 schools and more than 7,000 students with training in STEM, coding, AI, and 3D printing.
Community programmes included efforts to develop Kampung Mukut in Tioman into Malaysia’s first Smart Eco Village under the Jangkau Digital TM initiative, alongside support for sepak takraw development and neurodivergent communities.
TM said its governance and sustainability efforts continued to receive recognition locally and internationally. It achieved an S&P Global ESG score of 57/100, the highest among Malaysian telecoms, retained a four-star FTSE4Good rating, and maintained an MSCI ESG Rating of “A”.
The group also ranked in the top 1% at the National Corporate Governance and Sustainability Awards 2025, placing seventh among 847 listed companies.
